Feb 24, 09:00:03 GMT+0
Investigating -
We are currently investigating this incident..
Feb 24, 09:00:34 GMT+0
Identified -
We identified the issue and we are working on a fix for this incident..
Feb 24, 09:14:57 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Feb 24, 12:19:54 GMT+0
Resolved -
We just resolved the issue!.
Jan 4, 19:08:16 GMT+0
Identified -
We're updating our architecture and will be back online soon..
Jan 5, 00:09:56 GMT+0
Resolved -
We just resolved the issue!.
Jan 2, 09:00:00 GMT+0
Investigating -
Our pusher component is having technical issues..
Jan 2, 10:30:00 GMT+0
Monitoring -
A fix has been deployed and we're monitoring it..
Jan 2, 14:30:00 GMT+0
Resolved -
The fix stabilized the pusher component..
Oct 4, 05:00:00 GMT+0
Identified -
We are planning for a scheduled maintenance during that time..
Oct 4, 05:00:01 GMT+0
Identified -
Maintenance is now in progress.
Oct 4, 09:00:00 GMT+0
Completed -
Maintenance has completed successfully.
Apr 19, 05:00:00 GMT+0
Identified -
We are planning for scheduled maintenance during that time..
Apr 19, 05:00:01 GMT+0
Completed -
Maintenance is now in progress.
Jan 29, 11:00:00 GMT+0
Investigating -
We are currently investigating this incident..
Jan 31, 09:58:47 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Jan 31, 09:59:18 GMT+0
Resolved -
We just resolved the issue!.
Jan 4, 10:43:05 GMT+0
Investigating -
We are currently investigating this incident..
Jan 4, 10:52:19 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Jan 4, 11:07:06 GMT+0
Resolved -
We just resolved the issue!.
Nov 6, 08:15:00 GMT+0
Identified -
We are continuing to work on a fix for this incident..
Nov 6, 08:00:00 GMT+0
Investigating -
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly..
Nov 6, 14:00:00 GMT+0
Resolved -
We just resolved the issue!.
Sep 30, 05:00:00 GMT+0
Completed -
Maintenance has completed successfully..
Sep 30, 05:00:00 GMT+0
Identified -
We're migrating our SSO servers to improve the overall performance..
Sep 30, 05:00:00 GMT+0
Identified -
Maintenance is now in progress..
Sep 21, 10:40:00 GMT+0
Investigating -
We are experiencing an error while sending Push messages. We are working on the issue and have a fix on the way. .
Sep 22, 09:22:45 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Sep 22, 08:26:00 GMT+0
Resolved -
We just resolved the issue!.
Sep 15, 13:37:28 GMT+0
Identified -
We have identified and fixed the issue. We are currently catching up with the ingestion lag. .
Sep 17, 07:16:50 GMT+0
Monitoring -
The lag on device updates has been absorbed. .
Sep 17, 07:20:21 GMT+0
Resolved -
We just resolved the issue!.
Sep 10, 10:00:00 GMT+0
Investigating -
We are experiencing a problem with device info processing. As result new devices and updates of old devices are not displayed on the platform. No data is lost however.
We are currently investigating the issue. .
Sep 1, 15:04:22 GMT+0
Investigating -
We received an increased number of Scheduled Campaigns and we are taking more time to process them..
Sep 7, 12:04:43 GMT+0
Monitoring -
We currently don't have any delays and are monitoring the situation..
Sep 8, 08:27:00 GMT+0
Resolved -
We just resolved the issue!.
Jul 29, 10:49:10 GMT+0
Investigating -
There seems to be a problem with the calculation of opt-in analytics on our Dashboard.
We are currently investigating this incident..
Jul 29, 13:30:58 GMT+0
Identified -
We are continuing to work on a fix for this incident..
Jul 30, 13:00:00 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Aug 2, 08:28:00 GMT+0
Resolved -
We just resolved the issue!.
Jul 20, 09:23:05 GMT+0
Investigating -
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly..
Jul 20, 16:00:00 GMT+0
Resolved -
We just resolved the issue!.
Jul 2, 08:24:37 GMT+0
Identified -
We are having some troubles processing device data fast enough, this causes a delay in device and tokens updates.
We are continuing to work on a fix for this incident..
Jul 3, 08:00:00 GMT+0
Resolved -
Ingestion lag has been resolved over the weekend. .
Jul 1, 19:51:30 GMT+0
Resolved -
Situation stable..
Jul 1, 16:26:00 GMT+0
Investigating -
We have received multiple reports about campaigns not being sent successfully. We have noticed a large amount of latency on the processing of these campaigns and we are currently investigating the cause..
Jul 1, 17:06:10 GMT+0
Identified -
Cause of latency identified. Mitigation in progress..
Jul 1, 17:45:31 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Jun 21, 11:54:30 GMT+0
Resolved -
We just resolved the issue!.
Jun 21, 06:00:00 GMT+0
Investigating -
We are currently investigating this incident..
Jun 21, 09:20:05 GMT+0
Identified -
We are continuing to work on a fix for this incident..
Jun 21, 11:45:30 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Jun 18, 12:37:20 GMT+0
Resolved -
For a couple of minutes the platform was unresponsive.
The problem was identified and fixed..
May 20, 09:58:38 GMT+0
Resolved -
We just resolved the issue! A new export with complete files was just made..
May 20, 08:41:32 GMT+0
Identified -
Data exports of attributes and devices on 20th of May are incomplete. We will rerun them later on in day with complete data..
Apr 23, 08:14:00 GMT+0
Resolved -
We just resolved the issue!.
Apr 23, 10:08:38 GMT+0
Investigating -
We are currently investigating this incident..
Apr 24, 08:21:16 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Apr 22, 08:53:33 GMT+0
Investigating -
We're experiencing an elevated level of API errors and are currently looking into the issue
.
Apr 24, 08:21:38 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Apr 24, 08:24:12 GMT+0
Resolved -
We just resolved the issue!.
Apr 20, 10:07:30 GMT+0
Investigating -
We are currently investigating this incident..
Apr 24, 08:22:59 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Apr 24, 08:23:30 GMT+0
Resolved -
We just resolved the issue!.
Apr 8, 10:02:43 GMT+0
Investigating -
We are currently investigating this incident..
Apr 8, 18:57:43 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Apr 9, 17:06:21 GMT+0
Resolved -
We just resolved the issue!.
Apr 8, 04:00:00 GMT+0
Identified -
Maintenance is now in progress..
Apr 8, 04:00:00 GMT+0
Identified -
We are planning for a scheduled maintenance during that time. While the maintenance is undergoing, you'll be unable to access the Dashboard and create any campaigns. No data will be lost during the maintenance, all SDKs will be operational..
Apr 8, 05:34:32 GMT+0
Completed -
Maintenance has completed successfully..
Apr 20, 10:06:51 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Apr 20, 16:36:08 GMT+0
Resolved -
We just resolved the issue! Tomorrow's export will contain all updated devices since last successful run. .
Apr 7, 01:00:00 GMT+0
Investigating -
We are currently experiencing problems with app_device automated exports. This feature will be unstable until further notice. We are currently investigating this incident..
Apr 19, 17:26:40 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Apr 6, 08:45:12 GMT+0
Investigating -
We are currently investigating this incident..
Apr 6, 15:41:12 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Apr 6, 19:48:35 GMT+0
Resolved -
We just resolved the issue!.
Apr 6, 08:44:04 GMT+0
Identified -
We're currently running the aggregations to correct Dashboards missing data..
Apr 6, 19:49:27 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Apr 6, 20:01:49 GMT+0
Resolved -
We just resolved the issue!.
Apr 2, 09:54:21 GMT+0
Resolved -
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly..