Problem with device info ingestion

Resolved

Operational

Started over 2 years ago Lasted 7 days

Affected

Data Ingestion

Updates

Resolved
September 17, 2021 at 7:20 AM
Resolved
September 17, 2021 at 7:20 AM
We just resolved the issue!
Monitoring
September 17, 2021 at 7:16 AM
Monitoring
September 17, 2021 at 7:16 AM
The lag on device updates has been absorbed.
Identified
September 15, 2021 at 1:37 PM
Identified
September 15, 2021 at 1:37 PM
We have identified and fixed the issue. We are currently catching up with the ingestion lag.
Investigating
September 10, 2021 at 10:00 AM
Investigating
September 10, 2021 at 10:00 AM
We are experiencing a problem with device info processing. As result new devices and updates of old devices are not displayed on the platform. No data is lost however.

We are currently investigating the issue.